Policies
General Policies
Refunds
Bricks 4 Kidz Knoxville does not issue refunds for sessions attended, missed, or left early. In case of extenuating circumstances, we may offer credit toward future classes or events upon request (e.g. student is sick and cannot make it to a scheduled camp).
Deposits
A deposit is a paid request to hold a spot for your child in a class or event that might otherwise have been sold to someone else. Due to the nature of deposits, these are non-refundable, whether for Birthday Parties, Camps, or other events. In case of extenuating circumstances, we may be able to credit your deposit toward future classes or events upon request (e.g. student is sick and cannot make it to a scheduled camp).
Student Enrollment Privilege
Bricks 4 Kidz Knoxville accepts students into our classes with the expectation that students will “Be Safe, Be Respectful,and Be Responsible.” We work with thousands of students and have a very high acceptance rate. We work hard at ensuring a collaborative, creative, friendly environment. Occasionally we have to remove a student from a class or camp if the student repeatedly and after multiple warnings refuses to engage with the class in an acceptable manner. In these cases, we refund the remaining amount of the class or camp week.
Sign In/Sign Out Sheets
We ask that parents or designated guardians sign their children in and out and notify us who the anticipated pick-up person is. We do not release children to people not on our approved list. You are always welcome to add and subtract people from your authorized pick-ups. There is a field for “special instructions” in your online login, as well as a space on our written form to note authorized adults. If an adult who is not listed as authorized drops off the child, we make the assumption that this person is authorized to do so, and will add that person to our list. If an adult who tries to pick up is *not* listed, we will call you for approval before releasing your child.
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